Login to your account

Username *
Password *
Remember Me

Create an account

Fields marked with an asterisk (*) are required.
Name *
Username *
Password *
Verify password *
Email *
Verify email *
Captcha *
Reload Captcha

Microsoft announces major issue in Windows 10 June 2020 updates

Written by  Jun 13, 2020

On 9th June, 2020, Microsoft released cumulative updates for supported versions of Windows 10 including version 2004, version 1909 and version 1903.

The company released KB4557957 for Windows 10 version 2004 and KB4560960 for Windows 10 version 1909/1903, and updates fixed several issues with the operating system, but it also caused problems with printers for many users.

Numerous people have taken to Microsoft’s community forum and other social media platforms to complain about not being able to print anything after Windows 10 KB4560960 and KB4557957.

Advertisement
prime big

One Ricoh printer owner noted that the update breaks down printer functionality completely, while others note that some features such as wireless printing or elements of the printing system are broken. According to reports, printers from Ricoh, Brother, Canon, HP, and Toshiba does not work at all, regardless of driver age.

It turns out that printing issues are widespread and Microsoft has finally acknowledged the reports.

Microsoft says that Windows 10 KB4560960 or KB4557957 breaks down print spooler. The print spooler, which is a service that is responsible for managing all print activities on Windows, might throw an error or close unexpectedly when you attempt to print your documents or pictures.

Old printer integration

Microsoft warns that this bug will also break down software-based printers. For example, you won’t be able to use a feature that allows you to print and save a document as a PDF.

No output will come from the affected printer or when you use print as PDF feature in apps where print to PDF support is included.

With June 2020 cumulative updates for Windows 10, Microsoft once again broke something people rely upon. The good news is that at least Microsoft has acknowledged the reports and the company is working on a fix which could be deployed soon.

“Microsoft is working on a resolution and will provide an update when more information is available,” the company said.

At the moment, it’s not clear if the issue affects all printers available in the market.

How to fix printing issues after June 2020 cumulative updates

Uninstalling the cumulative update appears to address the problem instantly, which reappears if you reinstall the update for the second time.

To fix issues with your printer or print spooler, follow these steps:

  • Head to Windows Update in the Settings app.
  • In the next screen, click on ‘View update history’ button.
  • Click on ‘Uninstall updates’ link to open Control Panel.
    Uninstall updates
  • In Control Panel, select KB4560960 or KB4557957 to highlight the update package.
    Control Panel
  • Click on ‘Uninstall’.
  • Reboot your system.

It’s important to understand that uninstalling Patch Tuesday updates won’t prevent them from being installed again. Fortunately, there’s a way to hide an update or block updates from appearing in Windows Update.

To block a particular patch, you’ve to download and run “Show or hide updates” troubleshooter app from Microsoft’s support document.

This troubleshooter will search for available updates and you can select the updates that you want to hide or prevent Windows from automatically installing them. If you don’t see the update in the troubleshooter, close the program and run it again after you check for updates in the Settings app.

Do you find this article useful? Comment below or follow us on Facebook, Twitter or LinkedIn.

Peter Flynn

Creator and director of IT Security Centre UK.

I have worked in the IT industry for many years and developed my IT security skills in particular. As this area has always been of interest to me and is more important now than ever.

Contributors

We would like to invite IT Security Professionals from the UK to join our other contributors in providing high quality articles for our website.

To enhance IT Security Centres credentials and to offer an opportunity for other IT Professionals and IT Companies to share their work, information and ideas.

We are always happy to hear from other IT Security Professionals and look forward to your incite. please contact us for more information.

Popular News

Jun 13, 2020 IT Security News

Microsoft announces major issue in Windows 10 June 2020 updates

On 9th June, 2020, Microsoft released cumulative updates for supported versions of Windows 10 including version 2004, ve...

Jun 12, 2020 Cyber Security

NHS email service fooled users in phishing attack

NHS Digital is contacting users of its NHSmail email system after a small number of mailboxes were compromised in a gene...

Jun 09, 2020 Cyber Threats

Common types of cyber-attacks and how to avoid them

With cyber-attacks on the rise, businesses are constantly worried about losing vital data and the threat is very real. ...

Jun 12, 2020 IT Security News

100,000 cheap wireless cameras sold in the UK are vulnerable to hacking

Consumer advocacy organisation Which? has issued a warning over the security of wireless camera brands made by China-bas...

Jul 23, 2020 Cyber Security

Many cyber attacks on UK sports industry says report

At large percentage of sporting institutions, organisations and teams in the UK have suffered a security incident in the...

Jun 09, 2020 IT Security News

Self-employed targeted by hackers with HMRC SMS phishing scam

Cyber criminals have launched a new phishing scam designed to steal personal and financial details of millions of self-e...

Jun 25, 2020 IT Security News

NCSC catch a million phish

The National Cyber Security Centre has received the millionth submission to its Suspicious Email Reporting Service. ...

Jun 08, 2020 Cyber Security

Ransomware attack compensation: What the UK public think

UK consumers believes businesses should stand their ground having suffered a ransomware attack and refuse to negotiate w...

Jun 11, 2020 IT Security News

UK government still can’t decide how NHS contact tracing app should work

A new report today says that the UK government still hasn’t decided exactly how its NHS contact tracing app should wor...

Jun 10, 2020 IT Security News

Is your boss spying on you whilst you are homeworking?

The recent worldwide move to working from home has caused concern amongst employers.

Jun 27, 2020 IT Security News

Apple devices to get encrypted DNS

Apple this year will boldly go where its peers have gone before by implementing support for encrypted DNS in iOS and mac...

Jun 16, 2020 Internet of Things

Ripple20 Bug Exposes Millions of IoT Devices

Exactly how many of the devices that include Ripple20 bugs are directly hackable via the internet remains far from clear...

Jun 12, 2020 Cyber Security

Cybersecurity in the shortsighted gig economy

The ‘gig’ economy encompasses the increasing economic trend for professionals to take on a series of temporary work ...

Jun 08, 2020 Data Security

IBM data encryption is progressing

IBM is making a move forward with its homomorphic encryption (FHE) solution, providing encryption for in-use and shared ...

Jun 11, 2020 Cyber Security

UK government to fund nine cyber security projects

The government is to invest £10m through March 2024 from various sources to fund nine academic cyber security projects ...

Jun 12, 2020 IT Security News

Good reasons to use a proxy server

A proxy server – is a computer on the internet which acts as a middle-man between your computer and the website or ser...

Advertisement
Symantec Home 120x60

Advertisement